Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAFIR504B Mapping and Delivery Guide
Assist with formulation and implementation of plans and policies

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAFIR504B - Assist with formulation and implementation of plans and policies
Description This unit covers the competency required to consult on, develop, implement and evaluate a policy or plan for an organisation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to personnel required to contribute both individually and as part of a work team to the formulation and implementation of workplace policies and plans.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Monitor the administration of organisation policy, procedures and practices
  • All activities undertaken adhere to the requirements stipulated in the organisation's policy, procedures and practices
  • Procedures, practices and policy that cannot be efficiently administered, are identified and recommendations for changes are made
       
Element: Identify and consider stakeholders' concerns
  • Individuals and groups within the community who have a vested interest in the operation of the organisation are identified and consulted
  • Relationships, trust and mutual understanding are formed between the organisation and these individuals and groups
  • The organisation is represented in the best possible manner to external organisations, ensuring the policies are correctly interpreted and applied
  • Meetings with stakeholders are conducted on a regular basis
       
Element: Facilitate policy change within the organisation
  • Policy change is facilitated as an opportunity for improving individual and organisational effectiveness
  • Staff are encouraged to participate in and comment on proposed changes to policies
       
Element: Contribute to the strategic and operationalplanning process
  • Effective contributions are made to the development of forward planning for the organisation
  • Contributions are consistent with the corporate mission goals and objectives of the organisation
  • Contributions are focused on activities in the workplace and the community
       
Element: Draft formal submissions onpolicyand operational issues
  • Submissions are concisely written, following correct procedures
       
Element: Assist in the preparation and implementation of organisation business plans
  • Plans are prepared which incorporate the views of others, where appropriate, and contribute to the overall performance of the organisation
  • Organisation business plans are tightly linked to corporate strategic plans
       
Element: Assist in the implementation and evaluation of plans and policies
  • Organisation's corporate objectives and plans are implemented through the activities and projects of the organisation
       
Element: Monitor the administration of organisational policy, procedures and practices
  • Requirements stipulated in organisational policy, procedures and practices are adhered to.
  • Policy, procedures and practices that cannot be efficiently administered, are identified and recommendations for changes are made.
       
Element: Identify and consider stakeholder concerns
  • Individuals and groups within the community who have a vested interest in the operation of the organisation are identified and consulted.
  • Relationships, trust and mutual understanding are formed between the organisation and these individuals and groups.
  • Organisation is represented in the best possible manner to external organisations, ensuring policies are correctly interpreted and applied.
  • Meetings with stakeholders are conducted on a regular basis.
       
Element: Contribute to the strategic and operational planning process
  • Effective contributions are made to organisational forward planning initiatives.
  • Corporate mission goals and organisational objectives are reflected in contributions.
  • Contributions are focused on activities in the workplace and the community.
       
Element: Assist in the preparation and implementation of organisational business plans
  • Plans are prepared which incorporate the views of others, where appropriate, and contribute to the overall performance of the organisation.
  • Organisational business plans are tightly linked to corporate strategic plans.
  • Organisational corporate objectives and plans are implemented through the activities and projects of the organisation with consideration of legislation, employment awards and agreements, and organisational policy and procedure.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

assist in the development, implementation and evaluation of a plan or policy for a work group.

Consistency in performance

Competency should be demonstrated over time and in a range of contexts; the evaluation of the development and implementation may require a number of months.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed on-the-job and by exercises/case studies in a simulated workplace environment.

Specific resources for assessment

There are no specific resource requirements for this unit.

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an agency-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

assist in the development of a policy document for a work group

assist in the evaluation of the development and implementation of a policy

assist in the implementation of a policy with a work group

follow consultative processes

implement strategies to deal with resistance to policy development

monitor existing policy, processes and practices

Required Knowledge

concepts of policy and policy development

consultative processes for policy development

continuous quality improvement programs

methods for evaluating policy

methods for implementing policy

operational plans such as action plans, disaster management plans, hazard assessment plans, pre-incident plans, resource allocations, response priority

organisational climate and implementing policy development

organisational objectives

policy and organisational philosophy/climate

reasons for resistance to policy development

role of employees in policy development

role of management in policy development

strategies for dealing with resistance

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

External organisations may include:

associated industries

community groups

government departments and organisations

other agencies

Stakeholders may include:

community groups

emergency service organisations

employers

equipment suppliers

general public

insurance industry

organisational personnel

state/territory and local government

unions

Submissions may include:

reports on hazard identification and reduction

requests and recommendations of plant/equipment/resource allocation

revision of policy

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
All activities undertaken adhere to the requirements stipulated in the organisation's policy, procedures and practices 
Procedures, practices and policy that cannot be efficiently administered, are identified and recommendations for changes are made 
Individuals and groups within the community who have a vested interest in the operation of the organisation are identified and consulted 
Relationships, trust and mutual understanding are formed between the organisation and these individuals and groups 
The organisation is represented in the best possible manner to external organisations, ensuring the policies are correctly interpreted and applied 
Meetings with stakeholders are conducted on a regular basis 
Policy change is facilitated as an opportunity for improving individual and organisational effectiveness 
Staff are encouraged to participate in and comment on proposed changes to policies 
Effective contributions are made to the development of forward planning for the organisation 
Contributions are consistent with the corporate mission goals and objectives of the organisation 
Contributions are focused on activities in the workplace and the community 
Submissions are concisely written, following correct procedures 
Plans are prepared which incorporate the views of others, where appropriate, and contribute to the overall performance of the organisation 
Organisation business plans are tightly linked to corporate strategic plans 
Organisation's corporate objectives and plans are implemented through the activities and projects of the organisation 
Requirements stipulated in organisational policy, procedures and practices are adhered to. 
Policy, procedures and practices that cannot be efficiently administered, are identified and recommendations for changes are made. 
Individuals and groups within the community who have a vested interest in the operation of the organisation are identified and consulted. 
Relationships, trust and mutual understanding are formed between the organisation and these individuals and groups. 
Organisation is represented in the best possible manner to external organisations, ensuring policies are correctly interpreted and applied. 
Meetings with stakeholders are conducted on a regular basis. 
Effective contributions are made to organisational forward planning initiatives. 
Corporate mission goals and organisational objectives are reflected in contributions. 
Contributions are focused on activities in the workplace and the community. 
Plans are prepared which incorporate the views of others, where appropriate, and contribute to the overall performance of the organisation. 
Organisational business plans are tightly linked to corporate strategic plans. 
Organisational corporate objectives and plans are implemented through the activities and projects of the organisation with consideration of legislation, employment awards and agreements, and organisational policy and procedure. 

Forms

Assessment Cover Sheet

PUAFIR504B - Assist with formulation and implementation of plans and policies
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PUAFIR504B - Assist with formulation and implementation of plans and policies

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: